I bought 5 of these right when drop shop first opened. I tried to add one to my cart tonight and I see this message. I’m assuming this is part of the new limits they mentioned in their updated terms of service. I tried to find the verbiage on this but I’ve had no luck. Anyone else get this?

- By - Only_Season_8033
Does anyone else have packages sitting in Monroe Township, NJ or any other Pitney Bowes warehouse (or awaiting USPS Pickup)since 8/30? I placed 4 orders and they are all in the same status. I know if I contact Boxy, they will refund but that’s not what I want. I want what i purchased!

- By - Only_Season_8033
Update: so there’s apparently a limit and I’ve ordered this item too many times. Boxy won’t let me order it again.
Is that primer that good?
My nieces love it. I stock up and give for Xmas and bdays. They’ve been using it for awhile so I assume 😂
I got this too and am so annoyed. I think for me it was the keys soulcare bogo. I hope I get the whole refund. My order shipped last week but apparently now that I look the shipping number is just assigned to the other product I bought
I ordered the keys soulcare bogo as well but it’s still for sale so I don’t think that’s it.. but who knows with boxy
I also got this, and I’m pretty sure it was the $2 Araceli liner set
Hmm I didn’t order that. I guess I’ll just wait and see
How was the focus group? Any good questions/answers given?
In true boxy style, the link they sent wasn’t working.
Same… no refund email either. They sent me a transaction number for the four refunds I was owed. I only received two.
Just got this same email. I noticed they just shipped my sept 13 th order minus the farmacy honey grail. Guessing that’s being refunded.
Ahh.. I ordered the honey grail as well!
I'm not feeling the selection, but I was mildly surprised that they seem to have actually lowered the price on a number of items.
The prices are way better on the makeup.. the skincare prices seem pretty steep.
What were the items, if you don’t mind? I just got a tracking number and 2 items are missing and I haven’t received any info about a refund and I’m pissed. I’m wondering if it’s the same situation as yours
Yensa primer and mz skn eye cream
Does anyone know where the new Boxycharm warehouse is?Where are they moving to?
GREENWOOD, IN 46143
Indiana
This happened to me once when the post office attempted to delivery on a Saturday and I wasn’t home. It was then delivered the following business day.
That seems more like a transit issue.
Yes but if boxy would have put fill in the box, it wouldn’t have collapsed. The box was way too big for just these items.
At least mine's moving. I ended up having to email the president of Pintey last time that happened to me back a year or so ago when it just sat. Of course Boxy blamed Pintey. But I had an email from Pintey that it was lost. I don't remember if Boxy ended up sending a repalcement or if they gave me a refund.
How did you obtain their contact info?
I have 3 orders and 1 from first day and only have shipping info for second order and it's been over a month now
I received the tracking for mine. Both were placed day one. But now I think the carrier lost both shipments. They went MIA on August 30.. no movement since. I opened up missing mail claims so hopefully they turn up.
YES. Since 8/28 just sitting there. It’s been 2 weeks! I could have walked there and back by now (I’m in NJ)
I received one of my orders today that arrived at the same Monroe Township location on 9/7… makes no sense!
Pitney Bowes are the slowest to deliver, just wait another week and if it doesn't move contact boxy, my orders from August haven't even shipped yet i think all orders from August have a crazy delayed, i contacted boxy and they said i should get them the last week of Sept 😐
Last week in September 🤦🏻♀️ but they want us to buy again tomorrow?!? Maybe we’ll get it by Christmas
Yep mine hasn’t moved in days either and I bought serum and cleanser and would really prefer those not to be in the heat. Learned my lesson and won’t be buying those in the summer again.
I think the postal service screwed up because it looks like this package was rerouted back to me.
Did you move into your place recently? I’m wondering if someone is having their mail forwarded and there was some kind of mistake.
No, I’ve had this address for 10+ years
These are the same items they have in their new 24/7 Boxy shop. It’s been the same items for the last week or so. I’d be surprised if this stuff is actually what appears in the drop shop as well. If you click on unlock deals now or the shop > the boxy shop, it takes you to the same place.
Getting rid of drop shop would be business suicide for boxy.